Frequently Asked Questions
Everything you need to know about BioMane’s sustainable fashion.
What materials are used in BioMane apparel?
We prioritize sustainability by using 100% organic cotton, recycled polyester, and eco-friendly dyes to ensure our garments are as kind to the planet as they are to your skin.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or following our 'True to Fit' recommendations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my BioMane garments?
To preserve the longevity of our eco-friendly fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat tumble drying.
